Support

We're here to help you get the most out of VitalsGraph

Contact Us

For any questions, bug reports, or feedback, please email us at support@vitalsgraph.com. We aim to respond to all support requests within 48 hours on business days.

When reporting a bug, please include your device model, iOS version, and a brief description of the issue. Screenshots are always helpful and speed up our ability to assist you.

Common Questions

How do I add a blood test? — Tap the '+' button on the dashboard and either photograph your lab report or enter values manually. VitalsGraph recognizes most standard lab report formats.

Is my data backed up? — If you have iCloud enabled in Settings → Apple ID → iCloud, your VitalsGraph data syncs automatically to your private iCloud container and restores when you reinstall the app.

Can I export my data? — Yes. Go to Settings → Export Data to download a CSV of all your biomarker readings.

AI Interpretation Questions

The AI interpretations in VitalsGraph are generated by large language models trained on medical literature. They are educational summaries — not diagnoses. If a result appears flagged or concerning, always follow up with your doctor.

AI interpretations are regenerated each time you view them. Minor wording variations between sessions are normal and do not indicate a change in your results.

Account & Subscription

VitalsGraph subscriptions are managed through the App Store. To cancel, go to iPhone Settings → Apple ID → Subscriptions → VitalsGraph. Refunds are handled by Apple and subject to their refund policy.

Questions about this page? Email us at support@vitalsgraph.com